How we send text messages, what you'll receive, and how to stop them at any time.
Effective Date: April 21, 2026 | Last Updated: April 21, 2026
Missed Call Rescue sends automated text messages on behalf of HVAC businesses that use our platform. When you call an HVAC business that uses Missed Call Rescue and your call goes unanswered, you will receive an automated text message from that business's phone number within 60 seconds.
By calling an HVAC business that uses Missed Call Rescue, you provide implicit consent to receive a single automated text message in response to your unanswered call. This message is sent solely to help you connect with the business you were trying to reach and schedule your service appointment.
Who sends these messages? Messages are sent by or on behalf of the HVAC business you called — not by Missed Call Rescue directly. The business name and local phone number will appear in your messages.
If your call goes unanswered, you may receive a short automated conversation to help the business prioritize your service request. Messages may include questions about:
All messages are directly related to the service appointment you initiated by calling the business. You will not receive promotional offers, marketing campaigns, or messages from unrelated businesses.
You will receive approximately 3–5 text messages per interaction when a missed call is detected. This covers the initial outreach, qualification questions, and booking confirmation.
Messages are only sent in direct response to an unanswered call you placed. No recurring messages are sent after your interaction is complete unless you initiate further contact.
You can stop receiving messages at any time:
Standard opt-out commands also accepted: CANCEL, UNSUBSCRIBE, QUIT, END, and STOP ALL are all recognized and will result in immediate opt-out.
Message and data rates may apply. Standard SMS and data rates charged by your mobile carrier may apply to messages you send and receive. Missed Call Rescue is not responsible for any carrier charges.
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to your carrier's network availability and coverage area.
Missed Call Rescue uses A2P 10DLC (Application-to-Person 10-Digit Long Code) messaging, registered with U.S. mobile carriers in compliance with carrier requirements and CTIA guidelines.
Your phone number and conversation data are used solely to facilitate the service appointment conversation initiated by your call. We do not sell, rent, or share your phone number or message content with third parties for marketing or advertising purposes.
Data we collect includes:
This data is shared only with the HVAC business you originally called, for the purpose of scheduling or following up on your service appointment. Data is retained for up to 12 months and may be used in aggregate, anonymized form to improve our service.
For questions about your data, contact us at support@missed-call-rescue.com.
For SMS-related questions, opt-out issues, or concerns about a message you received:
If you believe you received a message in error or have a complaint, please email us directly. We take opt-out and compliance requests seriously and will resolve them promptly.