What data we collect, how we use it, who we share it with, and your rights under U.S. state privacy laws.
Effective Date: April 23, 2026 | Last Updated: April 23, 2026
Pounce On It (pounceonit.co) is a B2B SaaS platform that helps home-service businesses automatically recover missed calls through SMS text-back automation. We are the data controller for information collected through our platform.
Contact us: support@pounceonit.co
We collect information to provide and improve our SMS lead capture service. This includes:
Note on caller data: Phone numbers and messages from inbound callers are collected solely to facilitate the automated text conversation and deliver qualified leads to the business owner. This data is owned by the business whose phone number was called.
We use collected data to:
We use trusted third-party providers to run our service:
We do not sell, rent, or trade your personal data or your customers' phone numbers to advertisers or data brokers.
We retain data only as long as necessary to provide the service and comply with legal obligations:
After account deletion, all personal data is permanently deleted within 90 days, except billing records (7-year IRS retention) and any data we are legally required to keep.
To request deletion of your data or your lead data: email support@pounceonit.co. We will confirm deletion within 30 days.
If you are a resident of California, Virginia, Colorado, Connecticut, or another state with applicable privacy law, you may have the following rights:
We do not sell personal information. We do not use your data for profiling or automated decisions that produce legal effects.
To exercise any of these rights, contact us at: support@pounceonit.co. We will respond within 45 days.
California residents: You may also contact the California Attorney General at oag.ca.gov/privacy/privacy-laws if you believe your rights have been violated.
We take security seriously and implement the following measures:
No security measure is 100% impenetrable. In the event of a data breach, we will notify affected users within 72 hours of discovery, as required by applicable law.
We use session cookies to keep you logged in to your account. These are essential for authentication and are not used for advertising or cross-site tracking.
We do not use third-party advertising cookies or cross-site tracking pixels.
Our service is designed for business owners and home-service professionals. We do not knowingly collect personal information from children under 13 years of age. If we become aware that a child's data has been collected, we will delete it immediately. If you believe a child's data has been collected, contact us at support@pounceonit.co.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or third-party services. If we make material changes, we will update the "Last Updated" date above and, for significant changes, notify you via email or a notice in your account dashboard at least 30 days before the new policy takes effect.
The current effective date is shown at the top of this page.
For any privacy-related questions, data deletion requests, or concerns:
We take privacy seriously. If you are not satisfied with our response, you may file a complaint with the applicable state attorney general or data protection authority in your jurisdiction.